Booking & House Policies,
Welcome Pack, Covid 19 Guidelines,
Guest House, Exclusive Rental, Activities and Yoga Booking & Refunds Policy:
All guest house rental purchases have a 72hrs cancellation policy before arrival. Exclusive Self-Catering Rentals have a Two months cancelation policy, Deposits or upfront payments are non-refundable. The property reserves the right to refund you in the form of a voucher coupon code in any instance. Any third party bookings, their own cancellation policy applies.
Covid 19 – Cancelations Policy:
In the event the country “locks down” or “travel restrictions put in place” due to the Covid. 19 Pandemic and prevents you or your group from attending your reservation then we will move your reservation to an alternative date or refund you in the form of a voucher to use at another date (as per our IHI Terms and conditions). If it is a personal decision not to attend as per our cancellation policy it is non refundable. We do hope that the country won’t be locking down and we have not be told by tourism professionals that this may be happening.
In any case, guests/group booking in with us are considered a social pod as they can have a no contact check in and do not interact with other guests as it’s an exclusive rentals, it is your personal decision to be part of the social pod booking. Once the guidelines allow for any kind of “social pod” interaction your booking should not be affected in the eye of Inch House Ireland.
All guests must be over 21 years (no freshers students) of age and have a government issued Identification with them for the duration of the stay and IHI Managment reserves the right to look and copy the ID at any point.
All guests information is privileged to the IHI team and discretion is of upmost importance. Failure to comply with IHI policies may result in your reservation being terminated with no refund. Each guest must a provide phone number and email address 72hr before arrival or on making the booking. IHI reserves the right to cancel any reservation at any point without reason or for the breaking of any house rules or any suspected / illegal activity on the property. IHI Also reserves the right to check the property at any point under any circumstance without giving a reason to guests. House Welcome pack, Guidelines and Rules are on the below link and can be updated at any point by IHI management and guests are requested to comply.
Guests attending events must comply with the property policies.
Government issued guidelines must be complied With such as wearing face masks in indoor spaces, keeping a socially acceptable distance from each other, regular sanitisation, keeping good personal hygiene, wiping down used surfaces and ensuring that a room is not over crowded. All guests information will be kelp on file for contact tracing purposes.
Gift Voucher Policy:
Gifts & Gift Vouchers cannot be extended, are non-refundable and non-transferable. All Gifts & Gift Vouchers must be used in full. No change of voucher for unused values can be issued. When making a reservation/booking the Coupon code must be quoted. Any reservation guaranteed by this gift voucher will be subject to our normal reservations policy. Gift Vouchers will be automatically redeemed in the case of late cancellation or no show. Where purchased online, the purchaser and the recipient have a responsibility to ensure that the unique voucher number is not disclosed to others – by printing the voucher once and by closing down the web page immediately once printed. Each voucher will be valid for a single redemption only. All bookings are subject to availability. Gifts & Gift Vouchers are valid for 5 years from date of issue. Applicable for Monetary Gift Vouchers Only The Value shown on the Gift Voucher can only be redeemed at Inch House Ireland and only on online reservations.